HP Published: April 13, 2016
Location
Job Type
Category
Skills
BI

Description

Description
  • Communicates project status, process standards and changes, and issues and workarounds, clearly and succinctly to business and operations support team.
  • Owns the research and data analysis for moderately complex projects.
  • Represents the needs of the business during process improvement projects.
  • Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of low complexity, and understand business/customer impact.
  • Utilizes standard project management and quality improvement methodologies as appropriate.
  • Supports processes/programs that impact multiple business units and/or countries.
Qualifications

Education and Experience Required

  • First-level university degree or equivalent experience.
  • Typically 2-4 years of related experience in IT/business operations.
  • Typically 1-3 years of project management experience.

Knowledge and Skills Required

  • Broad knowledge of company operational processes.
  • Intermediate understanding of core company businesses and the revenue cycle.
  • Solid communication skills (i.e. written, verbal, presentation). Mastery in English and local language as well as other languages as required.
  • Sound knowledge and experience in process area and able to suggest process improvements.
  • Basic project management skills.
Attention! This job posting is 347 days old and might be already filled.